FAQs

When will I get my order?
Usually, it takes 1–2 days to fulfill an order, plus additional days for production after which it’s shipped out. The shipping time depends on your location, but can be estimated as follows:

● USA: 3–4 business days

● Europe: 6–8 business days

● Australia: 2–14 business days

● Japan: 4–8 business days

● International: 10–20 business days

 

 

What is the production time of your products?

99% of our inventory can be produced within 7 Days with 1 being the minimum and 7 being the maximum. The other 1% which includes more intricate items like curtains, blazers, etc will be produced within 14 Days with 5 Days being the minimum and 14 Days being the maximum. 

 

Where will my order ship from? 

We work with on-demand order fulfillment companies with facilities worldwide!


Will I be charged customs for my order?
An additional customs and tax fee can occur on international orders. This fee is not in our control and is assessed by your local customs office. Customs policies vary widely for every country so please check with your local customs office directly to see if they apply duties and taxes to your purchases.

My order should be here by now, but I still don't have it. What should I do?
Before getting in touch with us, please help us out by doing the following:


● Check your shipping confirmation email for any mistakes in the delivery address
● Ask your local post office if they have your package
● Stop by your neighbors in case the courier left the package with them


If the shipping address was correct, and the package wasn't left at the post office or at your neighbor’s, get in touch with us at sales@sixtyeight93.com with your order number. If you did find a mistake in your delivery address, we can send you a replacement order, but shipping and production will be at your own cost.

How are your products made?
We work with print-on-demand drop shippers. They have locations worldwide, so depending on where you are, your orders are printed and shipped from the facility that can do it most efficiently!

How long is the production time for a blazer?
It takes up to 14 days to make each blazer, with the average time being 10 days.

How do I track my order?
You’ll receive a tracking link via email when your order ships out. If you have any questions about your tracking or shipment, drop us a line at sales@sixtyeight93.com.

I received a wrong/damaged product, what should I do?
We’re so sorry if the product you ordered arrived damaged. To help us resolve this for you quickly, please email us at sales@sixtyeight93.com within a weeks' time with photos of the damaged product, your order number, and any other details you may have about your order. We’ll get back to you with a resolution as soon as possible!

Will my 10% off discount code combine with the 20% off discount?
No its one or the other per transaction.